Terms & conditions

  • 1. Introduction Welcome to Petz 24

    your trusted provider of pet veterinary and grooming services. By accessing our website and using our services, you agree to comply with the following terms and conditions. Please read them carefully before using our services.

    Services Offered Petz 24 provides a range of pet care services, including but not limited to veterinary consultations, pet grooming, vaccinations, diagnostics, and emergency care. These services are subject to availability and may vary by location.

  • 2. Booking and Appointments

    All appointments must be scheduled in advance through our website, phone, or in person.

    Customers are required to provide accurate information regarding their pets for a proper diagnosis and treatment.

    We reserve the right to reschedule or cancel appointments in case of unforeseen circumstances.

  • 3. Pet Health and Safety

    Pet owners are responsible for disclosing any pre-existing health conditions, allergies, or behavioral issues before availing of any service.

    Petz 24 reserves the right to refuse service to pets displaying aggressive behavior or any signs of contagious illnesses.

    In case of a medical emergency, we will take necessary actions to stabilize the pet’s condition. Any additional medical expenses will be borne by the pet owner.